This year the Watauga Crisis Assistance Network (WeCAN) observes its tenth year of helping community neighbors in crisis. Conceived, organized and funded by the faith community in 2002, WeCAN serves as a clearing house of benevolence assistance and crisis services for Watauga County residents.
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Hospitality House staff are a dedicated team committed to helping residents rebuild their lives. If you have questions for a particular staff member, feel free to e-mail us.
Lynne Mason: Executive Director, M.S.W.
Boone resident and UNC Alum Lynne Mason oversees the shelter and works tirelessly as the number one advocate for homelessness in the High Country. She has been with Hospitality House for the past nine years. She always says she never dreamed she would be working with the homeless but it's been the most rewarding work she's ever done.
Todd Carter: Director of Development
Ashe County resident and UNC Alum Todd Carter works with individuals, businesses, faith communities, foundations and civic clubs in our seven county service area to offer opportunities for support of the programs and services made available to residents. He organizes fundraising events, speaks to various community groups and meets one-on-one with people who are interested in being involved with the work of Hospitality House. He's working hard to tell the story of Hospitality House, the services it provides, the communities it serves and its clients, who are the heart of the organization.
Tina Krause: Director of Services
Wilkes County resident and Guilford College alum Tina Krause manages existing services, implements new programs, coordinates our Volunteer Program, manages shelter staff, handles human resources, makes sure that day-to-day operations run smoothly and ensures that the needs of the residents are being met in a dignified manner.
Julie Hodge: Director of Finance
ASU Alum and Iraq War Veteran Julie Hodge spends her days crunching numbers, paying bills and balancing our budget. She's a master of financial information, keeps our cash flow running smoothly and is super mom to her daughters Regan and Riley.
Graham Doege-Osler: WeCAN and Prevention Coordinator
Graham comes to us from New River Behavioral and was working as our HPRP Coordinator for six months prior to moving into this new position. She oversees our crisis assistance program, counseling those who find themselves in a serious situation but who are not homeless. She administers the Operation Round Up and Good Neighbor Round Up programs and helps people find resources that they need to maintian housing and prevent homelessness.
Sonya Hamby: Lead, Transitional & Family Service Coordinator
Boone native, ASU Alum and Lead Service Coordinator Sonya Hamby serves the 29 residents of our Transitional and Family Housing programs. She dedicates her time to helping residents continue along the path to employment, housing, goal-setting and building life skills. Sonya has been with Hospitality House since 2005.
Laura Bullock: Emergency Shelter Service Coordinator
UNC Wilmington Alum Laura Bullock manages our Emergency Shelter Services comprised of two male dorms and two female dorms that house a total of 24 residents. Laura counsels her clients, evaluating their homeless situation, guiding them through the steps to begin rebuilding their lives while providing the structure of accountability they need to be successful.
Jenny Carson: Permanent Supportive Housing Coordinator
Jenny manages our Permanent Supportive Housing Program which includes nine residences at the Hospitality House and the eight unit Rock Haven Independent Living Facility. This program is designed to provide support and stability for those living with permanent disabilities. Jenny enjoys getting to know the residents and derives much satisfaction in cultivating these relationships. The ability to invest in people and to encourage their long-term success each day is what motivates and sustains her.
Allison Jennings: Food Service Coordinator
Allison, a culinary arts graduate, manages the Bread of Life Community Kitchen, oversees distribution of the Food Box Program and coordinates the harvest of fresh vegetables and herbs from our Community Gardens. She maintains inventory from the Second Harvest Food Bank, handles all food donations and works to ensure that healthy, creative and nutritious meals are served to all residents and any community members who are hungry.
Zach Ollis: Shelter Coordinator
ASU Alum Zach Ollis oversees daily operations, assisting the needs of residents and staff. He coordinates volunteer duties, completes resident intakes, conducts house meetings and makes sure that chores are being completed. Zach brings support, encouragment and understanding to those who have found themselves in crisis and homeless situations.
Ashley Wilson: Shelter Assistant / Development Assistant
ASU Alum Ashley works alongside the shelter coordinator to ensure the house is running efficiently. She administers Emergency Shelter evening check-in, does new client intakes and takes on various tasks throughout the day. Additionally, Ashley serves as a Development Assistant for Director of Development Todd Carter, making sure that mailings, communications and thank you letters are thorough, complete and comphrehensive.
Jordan Duke: Facilities Manager / Shelter Assistant
ASU Alum Jordan manages the repairs and maintenance on our properties, ensuring the grounds and interiors of the Hospitality House and Rock Haven are taken care of at all times. He is responsible for maintaining agency facilities, performing minor facility repairs, overseeing our fire and safety program and working to improve our environmental sustainability.
Dwayne Davidson: Shelter Assistant
Dwayne, a senior at ASU, works alongside the shelter coordinator to ensure the house is running efficiently. He takes on various tasks throughout the day including client intakes and does so with a positive demeanor.
Adam Moody: Overnight Shelter Assistant
Hospitality House is open 24 hours a day, seven days a week and that means staff have to cover the shelter at all times. Kit works the overnight shift ensuring residents are in the shelter and everyone is safe. He's awake while we're all counting sheep.
Nancy Mugford: Therapist
Nancy facilitates one-n-one and group therapy at the shelter, allowing residents a safe place to talk about issues and offers them professional support. This is a vital part of the process of helping people rebuild their lives and another way in which Hospitality House works to meet the needs of the whole person.
Hospitality House has volunteers who give of their time and talent in a staff position. Beceause of these committed individuals, Hospitality House can offer enhanced services to residents.
- Tina Groover, WeCAN Service Coordinator
- Linda Caraway, WeCAN Service Coordinator
- Bob Schneider, Front Desk
- Bruce Rohrer, Front Desk
- Marian Peters, Physician Assistant
- Marjory Holder, Therapist
Board of Directors
The Hospitaity House Board of Directors works to ensure the agency is meeting the needs of the community in a responsible fashion. If you are interested in serving on the boad please e-mail Lynne Mason, executive director. The 2013 Board of Directors are:
Kay Dixon, Chair
Lynn Stall, Vice Chair
Bob Neill, Treasurer
Alice Salthouse, Secretary
Robin Ward, Formerly Homeless