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Staff Contacts

Hospitality House has a dedicated team committed to helping residents rebuild their lives. If you have questions for a particular staff member, feel free to e-mail us.

Tina Krause: Executive Director

Wilkes County resident and Guilford College alum Tina Krause assumed the role of Executive Director on July 1, 2014 after serving as Director of Services for the previous three years. Tina continues to oversee existing supportive services, implement new programs and coordinate our Volunteer Program while managing a staff of seventeen. Tina joined Hospitality House as Director of Services in August, 2011 after serving as Director of Community and Program Services for United Way of Wilkes. During her United Way tenure she received the Randy Lyons Memorial Award for Excellence in Service. Krause currently serves as an ally for the nonprofit Wilkes Circle of Care, of which she was a founding board member and is on the Agency Advisory Council for Second Harvest Food Bank and coordinates the Northwest N.C Continuum of Care for the seven rural mountain counties serviced by Hospitality House. Previously, she served eight years as Program Coordinator and Educator for the YMCA of Greater Charlotte.

Todd Carter: Director of Development

Ashe County resident and UNC Alum Todd Carter works with individuals, businesses, faith communities, foundations and civic organizations in our seven county service area to offer opportunities for support of the programs and services made available to residents. He organizes fundraising events, handles all public relations, donor relations, social media and marketing and meets one-on-one with people who are interested in contributing financial gifts to the mission of Hospitality House. He is active in the Ashe County Coalition for the Homeless (ACCH), is the founding 2nd Vice President of the Watauga Branch of the NAACP and serves on the board and as a supervisor for the North Carolina Campus Compact AmeriCorps VISTA program. Go Tar Heels!

Heather Burgess: Director of Finance

Ashe County native and Appalachian State Alum, Heather Burgess joined Hospitality House in 2014 after many years with Gates Corporation. She is responsible for the overall financial operations of Hospitality House.  She spends her days crunching numbers, paying bills, and balancing our budget.  While not at work, Heather enjoys spending time with her husband, Joey and two sons, Kaden and Brodie.  She is an active member of Bald Mountain Baptist Church in West Jefferson.

Bob Taylor: Grants Manager

Hired in July 2014, in the newly created position of Grant Manager, Bob comes to us from the N.C. Rural Economic Development Center. In joining Hospitality House, he relocated from Carrboro, NC back to Boone where he graduated with a Bachelor of Science degree from Appalachian State. He received his Masters of Public Affairs degree from UNC-Greensoboro in 2013. Bob's responsibilities include managing the federal and state grants that constitute 20% of our funding, researching additional funding opportunities, writing all local and faith-based grants and assisting Tina with the NC Northwest Continuum of Care.

Sonya Hamby: Lead Service Coordinator: Transitional & Family

Boone native, Appalachian State Alum and Lead Service Coordinator Sonya Hamby serves the twenty-nine residents of our Transitional and Family Housing programs, manages a staff of three social workers and five shelter associates. With a Bachelor of Science degree in Social Work, she dedicates her time to helping residents continue along the path to employment, housing, goal-setting and building life skills. Sonya has been with Hospitality House since 2005. A beach girl at heart, Sonya loves sunshine and warm weather and loves spending time with her husband Shad and dog “O”.

Dwijen Buckendorf: Service Coordinator: Emergency Shelter

Originally from Seattle, Washington, Dwijen recently moved to Boone with his wife Megan and two kids Olivia and Nolan. With a Bachelor of Science degree in Sociology from Western Washington University, Dwijen has been working as a social worker for eight years.  Now serving as the Emergency Shelter Coordinator, he counsels his clients, evaluating their homeless situation, guiding them through the steps to begin rebuilding their lives while providing the structure of accountability they need to be successful. Emergency Shelter Services are comprised of two male dorms and two female dorms that house a total of twenty-four residents. In his spare time Dwijen likes long walks on the beach, a good rib-eye steak, and Seahawks football. Go Hawks!

Jenny Carson: Service Coordinator: Permanent Supportive

Jenny manages our Permanent Supportive Housing Program which includes nine residences at the Hospitality House, the eight unit Rock Haven Independent Living Facility and Scattered-Site Housing. This program is designed to provide support and stability for those living with permanent disabilities. Jenny enjoys getting to know the residents and derives much satisfaction in cultivating these relationships. The ability to invest in people and to encourage their long-term success each day is what motivates and sustains her.

Graham Doege: WeCAN/Prevention/Rapid Rehousing

Graham comes to us from New River Behavioral and was working as our HPRP Coordinator for six months prior to moving into this new position in 2012. She oversees WeCAN - Watauga Crisis Assistance Program, providing counseling to those who find themselves in a serious situation but who are not homeless. She administers the BREMCO Operation Round Up and NRLP Good Neighbor Round Up programs, serves as our In-Take Specialist, manages the Rapid Rehousing Program and helps people find resources that they need to maintain housing and prevent homelessness.

Allison Jennings: Food & Nutrition Coordinator

Allison, a culinary arts graduate, manages the Bread of Life Community Kitchen, oversees distribution of the Food Box Program, coordinates the harvest of fresh vegetables and herbs from our Community Gardens, teaches "Cooking Matters" classes and oversees our Kids Summer Feeding Program. She maintains inventory from the Second Harvest Food Bank, coordinates food for open house events like "Low Country Shrimp Boil," "Fish Fry" and "Pig Pickin'" and Food Day. She handles all food donations and works to ensure that healthy, creative and nutritious meals are served to all residents and any community members who are hungry. Allison, a tireless advocate for social justice and people who are hungry and food insecure, is the founding Vice President of the Watauga Branch of the NAACP.

Jordan Duke: Facilities Manager

An Appalachian State alum with a Bachelor of Science degree in Appropriate Technology, Jordan manages the repairs and maintenance on our properties, ensuring the grounds and interiors of the Hospitality House and Rock Haven are taken care of at all times. He is responsible for maintaining agency HVAC systems, performing minor facility repairs, overseeing our fire and safety program, working to improve our environmental sustainability and overseeing our solar thermal project. In July 2014, Jordan returned part-time to Appalachian State seeking a degree in Engineering.

Jenna Crawley: Mental Health and Substance Abuse Therapist

Originally from, Kilmarnock, Virginia, Jenna joined the Hospitality House team in August 2013. With a Master’s degree in Clinical and Mental Health Counseling, from Appalachian State, Jenna works one on one with Hospitality House clients, providing assistance in mental health and addictions. When not at work Jenna loves to be outside and hanging out with family. Her favorite thing to do is spend time with her almost 3 year old daughter skipping rocks on the river. “I love everything about the Hospitality House! The staff and the residents are amazing. I feel truly honored to be working with everyone here. It is finding the glimmer of hope in otherwise challenging times.”

Chatty Majoni: Circles of the High Country Program Coordinator

Born and raised in Newland, NC, Chatty Majoni has been serving as the Circles of the High Country Program Coordinator since 2013. After graduating from NC State University with a Bachelor of Science degree in International Relations, Chatty took off on adventurous missions to places like Venezuela and Kenya. Chatty spends her time planning and sustaining the Circles Program, a high impact initiative to end poverty in the High Country by building relationships, resources, and awareness in the community. Outside of work Chatty enjoys home crafts and has recently started many new sewing projects. She also enjoys hanging out with friends and family and spending time with her husband Steve.

Ethan Flynn: NC Campus Compact AmeriCorps VISTA

Sam Barr: Data Specialist / Shelter Associate

Sam Barr is a recent graduate of Appalachian State with a Bachelor of Science degree in Social Work. Sam started out at the Hospitality House as an Intern and did such a great job he was added to our team. He loves working at Hospitality House for the client interaction and great life experience as well as gaining more experience for his future career as a social worker.  As a certified data specialist, he manages the data entry for the state CHIN (Carolina Homeless Information Network) and federal HMIS (Homeless Management Information System) data information systems. These are critical requirements for the state and federal grants that we receive. Sam assists with compiling data for grants and other non-profit uses along with his other duties as a shelter associate. Originally from Washington, D.C., Sam enjoys hiking, Frisbees, and going to concerts. On a typical work day, you can find him managing the front desk and providing great customer service to all to come through the door.

Marissa Greene: Shelter Associate

Marissa is a recent graduate of Appalachian State with a Bachelor of Science degree in Social Work. She is currently pursuing her Masters Degree in Social Work. Marissa started out at the Hospitality House as an intern and did such a great job she was added to our team. She loves working at Hospitality House for the client interaction and great life experience as well as gaining more experience for her future career as a social worker.

Amanda Osgood: Shelter Associate

DJ Phillips-Hyatt: Shelter Associate

Will Graham: Shelter Associate

Lauri Wilson: Garden Coordinator

Celeste Law: Lead Kitchen Intern

Originally from Singapore, Celeste has been living in Boone for twenty years. She started volunteering at Hospitality House in February 2014 and since then she has become our most dependable kitchen intern. She is here every day to assist with lunch and dinner and helps Allison with food boxes and keeping the kitchen organized. She loves to cook and others love her cooking. There is never a day that Celeste doesn’t brighten up the room with her hard working, positive attitude. We here at Hospitality House consider her apart of our family and we are so thankful for all that she does.

Volunteer Staff

Hospitality House has volunteers and volunteer interns who give of their time and talent in a staff position. Beceause of these committed individuals, Hospitality House can offer enhanced services to residents.

  • Tina Groover, WeCAN 
  • Marg McKinney - Support, Care & Community Kitchen
  • Cynthia Morris - Music Therapy
  • Kim Church - Administrative
  • Bruce Rohrer - Front Desk
  • Noah Jennings - Front Desk
  • Marian Peters - Physician Assistant
  • Marjory Holder - Mental Health Therapist
  • Pastor Luke Edwards - Chaplain, King Street Church
  • Samantha Everett - Welcome Home Thriftique Intern
  • Rachel Brower - Welcome Home Thriftique Intern

Board of Directors

The Hospitaity House Board of Directors works to ensure the agency is meeting the needs of the community in a responsible fashion. If you are interested in serving on the boad please e-mail Tina Krause , executive director. The 2015 Board of Directors are:

Chris Burns, Chair

Chris May, Vice Chair

Bob Neill, Treasurer

Patti Curtis, Secretary

Lora Ann Campbell, Hearts of Hospitality House President

Kay Borkowski

Allen Mosely

Gary Newman

David Kline

Steve Murphree

Karen Howard

Gene Ammons

Bonnie Marland

Lawrence Brown

Ted Henry