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Hospitality House, serves seven counties (Alleghany, Ashe, Avery, Mitchell, Watauga, Wilkes, Yancey) in northwestern North Carolina helping individuals and families in crisis, poverty and homeless situations rebuild their lives. Those from our service area are given priority.


In order to stay at the shelter, you must provide verification of homelessness. This may include an evicition notice, a statement from a family member or friend or a statement from a community member. Use the forms below for verification.

Homeless Verification

Staying at Hospitality House

Call us at 828.264.1237 on the day that you become homeless. We typically have a waiting list so you'll need to add your name. If we have space available, we'll ask you to arrive for check-in at 4:30. Since we are a 90 day program, you will be asked to agree to our guidelines and meet with a service coordinator to assess your situation and set goals for acquiring housing while you are with us.

Living Conditions

Hospitality House is comprised of shared rooms and bathrooms. Since it's a communal living situation, you must be able to reside with others in a peaceful manner. Each room has several bunk beds and residents share bathrooms, laundry and shower facilities.


Hospitality House is a substance-free facility. Each resident must take a breathalyzer daily and is subject to random drug screening. Failure to comply can result in a ban.

One Bin, One Bag

You may bring personal items with you. Due to crowded conditions, your personal effects must fit into a 22 gallon bin and a 55 gallon bag.

Daily Chores

Each resident is expected to commit to help with daily chores. Residents will sign up for chores each night at house meeting and must have a staff memeber sign off upon completion of their assigned chore.

Download our guidelines for more details.

House Rules